From common conditions to complex ear, nose, throat, and head and neck surgery, the Department of Otorhinolaryngology and Head and Neck Surgery at Hong Ngoc General Hospital provides comprehensive care and internationally standardized support services in Hanoi.
Comprehensive care meeting international standards
With more than 30 years of development, Hong Ngoc General Hospital has established a healthcare system aligned with international standards. The hospital has received ACHS International accreditation from the Australian Council on Healthcare Standards and is recognized by the Royal College of Surgeons of England (RCS England) as an international surgical training center.
The hospital operates two modern facilities in central Hanoi: Hong Ngoc Yen Ninh General Hospital at 55 Yen Ninh Street, Ba Dinh Ward, and Hong Ngoc Phuc Truong Minh General Hospital at 8 Chau Van Liem Street, Tu Liem Ward. Together, they serve the healthcare needs of Vietnamese patients and international communities living and working in Vietnam.
The Department of Otorhinolaryngology and Head and Neck Surgery is one of Hong Ngoc General Hospital’s leading specialties. It records more than 80,000 consultations and surgical procedures each year, including an estimated 30,000 visits by international patients.
The department diagnoses and treats common ear, nose and throat conditions in both children and adults, including allergic rhinitis, sinusitis and otitis media. In addition to medical treatment, it provides advanced diagnostic and surgical techniques for complex conditions affecting the ears, nose and sinuses, throat, larynx and thyroid, as well as head and neck tumors.
Its clinical capabilities are supported by an experienced medical team, most of whom have more than 10 years of specialist practice. The doctors have received training and advanced surgical updates in countries with highly developed healthcare systems, including the United States, Singapore, France and Thailand. Many can also conduct consultations in foreign languages, enabling clearer and more convenient communication with international patients.
Advanced equipment supporting specialized diagnosis and surgery
The hospital has invested in advanced medical equipment and technologies imported from Japan, Germany and other countries with highly developed healthcare systems. These include Olympus flexible endoscopy systems with narrow band imaging (NBI), Coblation technology, the IPC powered surgical system and the ZEISS VARIO 700 surgical microscope. This equipment supports greater precision in the diagnosis, intervention and surgical treatment of ear, nose and throat conditions.
The operating rooms feature HEPA air filtration, positive pressure control and continuous air decontamination in accordance with UK Health Building Note (HBN) standards, helping reduce the risk of infection during surgery.
Comprehensive support for international patients
Hong Ngoc General Hospital provides international patients with assistance throughout their care journey, from appointment booking and reception to consultation, treatment and follow up. One on one interpretation is available in English, Korean, Japanese and Chinese. Medical records, diagnostic test results, prescriptions and medical reports can be issued in both Vietnamese and English, facilitating continuity of care and insurance procedures.
The hospital also prioritizes the inpatient experience through its hospital hospitality model, offering a range of inpatient rooms, 24/7 nursing care and varied nutritional menus.
In addition, the hospital works with more than 50 domestic and international insurance providers and assists patients with procedures according to their insurance coverage.
By integrating specialized treatment with language assistance, insurance support and inpatient care within a single healthcare system, Hong Ngoc General Hospital meets the ear, nose and throat care needs of international patients in Hanoi.
Appointment booking guide for international patients
International patients can easily schedule an appointment through the hospital’s dedicated support channels. Official Facebook page: Bệnh viện Đa khoa Hồng Ngọc International Facebook page: Hong Ngoc General Hospital
Hong Ngoc operates a network of hospitals and multispecialty clinics across Hanoi, providing international patients with convenient access to medical consultations, treatment and ongoing healthcare services. Two hospital facilities:
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